CHIEF DIRECTOR: COMMUNICATION SERVICES REFERENCE NUMBER: HRMC 45/25/6/1
Branch: Operations
SALARY :
R1 494 900 – R1 787 328 per annum (Level 14), (an all-inclusive salary
package), structured as follows: Basic salary – 70% of package; State
contribution to the Government Employee Pension Fund – 13% of basic salary.
The remaining flexible portion may be structured in terms of the applicable
remuneration rules.
CENTRE : Head Office, Tshwane
REQUIREMENTS :
An undergraduate qualification in Public Relations, Journalism,
Communications, Marketing, Creative Writing or a related field within a
communications environment at NQF level 7 as recognised by SAQA. Five
years’ experience in a Senior Management position is required in the
Communications environment. Knowledge and understanding of social media
platforms and the professional use of social media tools. Knowledge and
understanding of all media platforms (TV, radio: national and local stations).
Knowledge and understanding to translate the Home Affairs mandate, in the
Communications unit, to the wider Department and country. Knowledge and
understanding of brand management and implementation of strategic
communication. Knowledge and understanding of Public Services legislation.
Knowledge and understanding of all Departmental prescripts and Legislations.
Knowledge and understanding of South African Constitution. Knowledge and
understanding of Public Service Regulatory Frameworks (Public Service Act
and Public Finance Management Act (PFMA). Knowledge and understanding of Good Corporate Governance principles (King V). Ability to work under
pressure. A valid drivers license, willingness to travel and work extended hours.
Management Competencies: Strategic Capability and Leadership. People
Management and Empowerment. Programme and Project Management.
Financial Management. Change Management.
Functional Competencies: Knowledge Management. Stakeholder Management. Ability to lead Media Relations. Opinion polling and market surveys. Service Delivery Innovation (SDI). Social Media Expertise. Problem Solving and Analysis. Client Orientation and Customer Focus. Communications. Support with digital
transformation.
Skills: Written and oral communication skills. Presentation skills. Planning and Organising. Influencing and networking. Computer literacy. Outcomes
-driven. Time Management (ability to meet deadlines). Excellent verbal and written communication skills. Business report writing. Decision making skills. Problem solving skills.
DUTIES :
The successful candidate will be responsible for, amongst others, the following specific tasks: Ensure the effective implementation of the Department’s communication strategy. Develop, manage and implement an internal communication plan that is aligned to the Department’s integrated
communication strategy and strategic objectives. Ensure commitment to the
Departmental vision of harnessing digital transformation to deliver Home
affairs@home.
Oversee internal communications to ensure alignment and
cohesion across all DHA offices and stakeholders. Ensure the unit is
continually innovative and thinking of the best ways to live out the vision
towards digital transformation including digitising manual and outdated
processes. Manage and implement communication channels and tools that will
enable effective communication across the Department. Manage the drafting
of communication materials and ensure superior editorial standards.
Oversee the Department’s medium of communication. Ensure provision of external communication services in the Department. Develop comprehensive
communication strategic programmes and manage external communication.
Manage direct content and implement of marketing and public awareness
campaigns. Manage and oversee the development of creative concepts,
design and copy for any Departmental publications.
Develop partnership with the other departments and private organisations to develop educational opportunities for diverse audiences across South Africa and abroad, to market the Department’s offerings and any changes. Manage and maintain the Department’s corporate image and ensure the development and continued updating of the Department’s Brand Guide. Manage advertising functions (including brochures and publications). Manage and analyse opinion polling and market surveys to refine communications. Ensure excellent work and
collaboration with GCIS.
Ensure media monitoring and liaison in all matters pertaining to the Department. Act as Media Liaison for Departmental media statements and manage all responses professionally and timeously. Monitor and analyse the reporting to and interactions with the media on matters concerning the Department. Ensure that the unit maintains an updated and comprehensive database of strategic media contacts. This includes radio, television, print, new media and any specialist publications (this includes local and international).
Manage the collection of data from online information sources. Ensure research and analyse available information from various mediums (i.e Newspapers, magazines, websites, newsletters and publications). Ensure planning of Departmental events, liaise with internal and external stakeholders, including the Office of the Minister. Ensure preparation of summary briefings to stakeholders and Principals on programmes pertaining to the Department. Provide strategic leadership and direction to the Unit.
Provide strategic guidance and expert advice in terms of communication
liaison. Ensure implementation of the business plans. Monitor and report to the
Deputy Director -General on the performance of the unit against the objectives
of the DHA Strategic Plan. Manage various strategic projects and programmes
identified to meet short, medium and long term objectives of DHA. Guides
EXCO on the prioritisation of communication initiatives and key messages.
Ensure the effective communication of the DHA strategy to all DHA Business
Units and the Provinces. Develop, monitor and implementation of policies and
procedures, directives, acts and regulations. Develop and review communication policies and code of practice. Management of service providers in line with supply chain management processes. Implement governance processes, frameworks and procedures. Monitor and ensure compliance with policies, procedures and prescripts. Monitor progress on execution of operational plans.
Ensure compliance with all audit requirements, quality and risk management frameworks, standards and procedures. Plan the production of annual reports in line with the corporate strategy. Ensure effective and efficient management of human, physical and financial resources within the Unit. Provide strategic leadership, direction and advice to the Department, as well as the Unit. Coach and guide staff on compliance with all regulatory requirements.
ENQUIRIES :
Head Office: Ms S Mkhaliphi Tel No: (012) 406 7109